Privacy Policy
Effective September 3, 2026
What information does this privacy policy cover?
This policy covers personal details shared through appointment requests, contact forms, and sample collection records. It does not cover third-party testing services. Confidential handling is our standard.
What does confidentiality mean in practice?
We handle personal information carefully and use it to respond to inquiries, schedule services, and provide requested testing. Information may be shared with laboratories and service providers as needed, with your authorization, or when required by law.
When you contact us or request an appointment, we may collect your name, phone number, email address, requested test service, scheduling detail, and other information you choose to provide. We use this information to respond to inquiries, schedule and provide services, communicate with you, maintain appropriate records, and operate our business.
Secure handling, from swab to result
Secure handling, from swab to result
Documented collection
Every legal sample is collected with identity verification and a documented chain of custody, starting in Plainfield.
Tamper-evident packaging
S samples are sealed and tampered-evident packaging at collections to help protect their integrity during transport to the laboratory..
Restricted access
Access to samples and personal information is limited to authorize personnel and service providers who need it to perform testing and related services.
Qualified laboratory partners
Samples are sent to qualify laboratory partners that follow applicable, testing, security, and privacy standards.
Confidential results delivery
Results are delivered through the laboratories designated secure process, and shared only with you, your authorized recipient, or as required by law.
Privacy Questions or Data Requests
Use this form to ask a privacy question or request access to, correction of, or deletion of your personal information. Please do not include DNA results or other sensitive information in this form.